Shipping Policy

Shipping policy

Most orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. The most notable exception to this is our made-on-demand custom Graphic Tees, which have an additional standard processing time of 5 to 7 business days. You will receive another notification when your order has shipped.  

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

We offer $7.45 flat rate shipping to the United States. 

 * in some cases, USPS may take longer than listed below:

Shipping option*

Estimated delivery time

Price

Standard USPS Shipping

3 to 5 business days

$7.45

Priority USPS Shipping

1 to 3 business days

$12.95

Free Standard Shipping.
(For orders over $100, not including
shoes, hats or purses)

3 to 5 business days

Free

In-store pickup

You can skip the shipping fees with free local pickup at both our Hattiesburg and Brookhaven locations. After placing your order and selecting local pickup, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions. 

Our in-store hours are Monday - Friday 11am-6pm (cst); Saturday 10am-4pm (cst). Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries: Canada.  

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option

Estimated delivery time

Price

Standard International
Shipping

*depends on carrier

$16.95

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Vibe Clothing Company is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at customercare@vibeclothingcompany.com  with your name and order number, and we will look into it for you.

Vibe Clothing Company does offer ROUTE shipping insurance.

Shipping to P.O. boxes

Vibe Clothing Company ships using USPS (United States Postal Service).

Returns and Exchanges

We accept exchanges up to 10 days after delivery, if the item is unused and in its original condition, and we will allow exchanges up to the full order amount minus the shipping costs for the exchange. See our Exchange Policy here.

In the event that your order arrives damaged in any way, please email us as soon as possible at customercare@vibeclothingcompany.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at customercare@vibeclothingcompany.com